Managed Services is not a product. It is a business
relationship between TSOA and your company that helps
manage the cost of information technology from a "total
business" perspective.
After analyzing and understanding your business's
workflow, TSOA uses an array of management and support
tools to maintain and improve every aspect of your
information technology. This total support plan
includes:
|
 |
 Total server & infrastructure
analysis
Proactive 24x7 monitoring combined with 8x5 remote
support
Unlimited phone and remote support for servers and
desktops
Quick response time
Regularly scheduled on-site visits customized to your
needs.
Daily backup monitoring
Virus definitions and services packs
Single point of contact for all of your vendors: ISP,
phone, website, etc.
Online client portal
Flat monthly fee—no hidden charges |
